Home Standards Recognized Training Provider Standard
Published Standard · TB-RS-TRP-001

Recognized Training Provider Standard

The criteria a food safety training provider must meet to be recognized by TrustBite, listed in the Public Registry, and authorized to deliver TrustBite credential standards. One standard, applied uniformly to every provider.

ReferenceTB-RS-TRP-001
Version1.0
StatusIn force
Effective from1 January 2026
Next reviewJanuary 2028
ClassificationPublic
Section 0

About this Standard

TrustBite is an independent recognition and verification body. It publishes food safety standards, recognizes the organizations and individuals who meet them, and maintains the public registry that lets anyone confirm a recognition is real.

This document sets out the criteria a food safety training provider must meet to be recognized by TrustBite and listed in the Public Registry. It also sets out the additional terms under which a recognized provider may be authorized to deliver TrustBite credential standards, such as the Food Handler Standard.

The Standard exists so that recognition means the same thing for every provider. A learner, an employer, or a buyer can read this document and know exactly what a recognized provider has been held to.

Reading note

Clauses are numbered for reference. Any requirement stated with “must” is mandatory. Guidance and explanation are provided where a requirement benefits from context.

Section 1

Scope and purpose

1.1 Scope

This Standard applies to training organizations, e-learning platforms, and consultancies that design and deliver food safety training with a defined assessment.

1.2 Purpose

The purpose of recognition is to give learners, employers, and buyers an independent, public confirmation that a provider’s food safety training meets a defined standard. Recognition is also the route by which a provider becomes authorized to deliver and certify TrustBite credential standards.

Section 2

Eligibility

Recognition is open to any organization or practitioner that designs and delivers food safety training, provided the training includes a defined assessment. A provider is not eligible where its training has no assessment component, or where there is an unresolved finding of fraudulent certification against it.

Section 3

Recognition criteria

A provider is reviewed against every criterion below. A provider must meet all of them to be recognized.

CriterionWhat TrustBite reviews
Content qualityCourse content is accurate, current, and mapped to a recognized food safety framework or a TrustBite credential standard.
Author competenceContent is authored or reviewed by a person holding a relevant food safety qualification and demonstrable experience.
AssessmentA defined assessment with a stated pass mark and controls against fraud.
CertificationA clear certificate issuance process and proper learner record-keeping.
Verification participationFor any TrustBite credential standard delivered, every certificate is entered on the TrustBite register.
GovernanceA published complaints and appeals route and a named responsible contact.
Section 4

The recognition process

StageWhat happens
1Application. The provider contacts TrustBite with an overview of its training and sample course material.
2Documentation. TrustBite issues a checklist covering content, assessment, and author credentials.
3Review. TrustBite reviews the submission against the criteria in section 3.
4Decision. Recognition is granted, granted with conditions, or declined, with reasons given.
5Publication. The public profile page is published, the reference number is issued, the registry listing goes live, and the recognition mark is authorized.

Most applications are completed within five to ten business days of receiving complete documentation.

Section 5

Delivering TrustBite credential standards

A recognized provider may apply to be authorized to deliver one or more TrustBite credential standards, such as the Food Handler Standard. Authorization requires the provider to meet the assessment, certification, and verification requirements set out in that credential standard.

Certificates issued under a credential standard carry the provider’s name and TrustBite recognition reference, and every certificate is entered on the TrustBite register at the point of issue.

Section 6

Obligations of recognized providers

A recognized provider must:

  • Keep course content accurate and aligned with the recognized framework or credential standard.
  • Assess every learner in line with the stated method and pass mark.
  • Enter every certificate issued under a TrustBite credential standard on the register.
  • Display the recognition mark only as authorized, linking to the public profile.
  • Keep the public profile accurate and notify TrustBite of material changes.
  • Cooperate with the annual review.
Section 7

Verification and the public registry

Every recognized provider receives all of the following, kept current for the recognition period.

  • A permanent public profile page on the TrustBite site.
  • A unique TrustBite recognition reference number.
  • A listing in the searchable Public Registry.
  • Authorization to display the TrustBite recognition mark on the provider’s website and materials, linking to the public profile.

A registry query returns one of the following statuses.

Recognized Renewal due Suspended Withdrawn
Section 8

Renewal, review, and withdrawal

Recognition is granted for twelve months and reviewed annually. Recognition may be suspended or withdrawn where a provider delivers training that no longer meets the standard, issues certificates outside a credential standard’s requirements, misuses the recognition mark, or provides false information.

Suspended or withdrawn status is reflected in the Public Registry. A provider may appeal a decision through the published appeals route.

Section 9

Version control and review

Version
Date
Summary of change
1.0
1 January 2026
Initial publication of the recognition criteria for food safety training providers, including the terms for delivering TrustBite credential standards.
9.1 Review cycle

This Standard is reviewed at least once every two years, and sooner if a referenced external standard is materially revised. The version in force is always the one published on the TrustBite site.