The criteria a food safety training provider must meet to be recognized by TrustBite, listed in the Public Registry, and authorized to deliver TrustBite credential standards. One standard, applied uniformly to every provider.
TrustBite is an independent recognition and verification body. It publishes food safety standards, recognizes the organizations and individuals who meet them, and maintains the public registry that lets anyone confirm a recognition is real.
This document sets out the criteria a food safety training provider must meet to be recognized by TrustBite and listed in the Public Registry. It also sets out the additional terms under which a recognized provider may be authorized to deliver TrustBite credential standards, such as the Food Handler Standard.
The Standard exists so that recognition means the same thing for every provider. A learner, an employer, or a buyer can read this document and know exactly what a recognized provider has been held to.
Clauses are numbered for reference. Any requirement stated with “must” is mandatory. Guidance and explanation are provided where a requirement benefits from context.
This Standard applies to training organizations, e-learning platforms, and consultancies that design and deliver food safety training with a defined assessment.
The purpose of recognition is to give learners, employers, and buyers an independent, public confirmation that a provider’s food safety training meets a defined standard. Recognition is also the route by which a provider becomes authorized to deliver and certify TrustBite credential standards.
Recognition is open to any organization or practitioner that designs and delivers food safety training, provided the training includes a defined assessment. A provider is not eligible where its training has no assessment component, or where there is an unresolved finding of fraudulent certification against it.
A provider is reviewed against every criterion below. A provider must meet all of them to be recognized.
| Criterion | What TrustBite reviews |
|---|---|
| Content quality | Course content is accurate, current, and mapped to a recognized food safety framework or a TrustBite credential standard. |
| Author competence | Content is authored or reviewed by a person holding a relevant food safety qualification and demonstrable experience. |
| Assessment | A defined assessment with a stated pass mark and controls against fraud. |
| Certification | A clear certificate issuance process and proper learner record-keeping. |
| Verification participation | For any TrustBite credential standard delivered, every certificate is entered on the TrustBite register. |
| Governance | A published complaints and appeals route and a named responsible contact. |
| Stage | What happens |
|---|---|
| 1 | Application. The provider contacts TrustBite with an overview of its training and sample course material. |
| 2 | Documentation. TrustBite issues a checklist covering content, assessment, and author credentials. |
| 3 | Review. TrustBite reviews the submission against the criteria in section 3. |
| 4 | Decision. Recognition is granted, granted with conditions, or declined, with reasons given. |
| 5 | Publication. The public profile page is published, the reference number is issued, the registry listing goes live, and the recognition mark is authorized. |
Most applications are completed within five to ten business days of receiving complete documentation.
A recognized provider may apply to be authorized to deliver one or more TrustBite credential standards, such as the Food Handler Standard. Authorization requires the provider to meet the assessment, certification, and verification requirements set out in that credential standard.
Certificates issued under a credential standard carry the provider’s name and TrustBite recognition reference, and every certificate is entered on the TrustBite register at the point of issue.
A recognized provider must:
Every recognized provider receives all of the following, kept current for the recognition period.
A registry query returns one of the following statuses.
Recognition is granted for twelve months and reviewed annually. Recognition may be suspended or withdrawn where a provider delivers training that no longer meets the standard, issues certificates outside a credential standard’s requirements, misuses the recognition mark, or provides false information.
Suspended or withdrawn status is reflected in the Public Registry. A provider may appeal a decision through the published appeals route.
This Standard is reviewed at least once every two years, and sooner if a referenced external standard is materially revised. The version in force is always the one published on the TrustBite site.

TrustBite is an independent initiative focused on strengthening trust in food safety practices through voluntary standards, professional recognition, and educational coordination.
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